If a technical or any other problem occurs during electric bike use, please call this contact line: +421 917 335 430 (every working day between 8.00 am and 4.00 pm) or write to the following email address: bikesharing@trnava.sk

You can report any problem with an electric bike directly via the Freebike application (an exclamation mark icon in a triangle).

We would also like to ask the public to inform us if they find any electric bikes damaged.